Shipments and returns
Packages are generally dispatched within 3 days, and not more than 14 days, after receipt of payment and are shipped via BlueDart, Fedex, DTDC, Speed Post with tracking. If you prefer expedite delivery by Air with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
We cannot ensure whether a particular courier service is available at customer location. Therefore, buyer needs to choose the shipping service, that is available at their location and works best for them. We offer multiple courier options for the buyer to choose from. In some cases, where the particular chosen service is not available, we will automatically chose the best service for that location. We also reserve the right to change the shipping courier option without notice, in case of excessive volumetric weights, restricted items (Liquids, etc.) or poor service record by the chosen courier option. Customers are advised to contact us before purchase to confirm whether the courier service is available for a particular location and can be selected for items in a particular cart.
Gtech Audios is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities, if the stocks are available, within 3 working days from the date of the order or as per the delivery date agreed at the time of order confirmation. If for some reason, we cannot dispatch the items within 14 days, under very extreme/rare conditions, we offer a full refund (including tax + additional shipping fee for those items) for all the items that we are not able to dispatch within the time frame.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
We don't provide any delivery timeline guarantee as such, and the delivery time frame shown on our website or emails is just for general reference for choosing between various carriers based on our earlier experience and should not be taken as guarantee. Boxes are amply sized and your items are well-protected with high quality bubble foam and thermocols.